Refund Policy

Refunds are available exclusively under the following conditions:

• The refund request is submitted within 7 calendar days from the date of the initial subscription purchase.
• The request is for the first billing cycle only. Renewal charges are not eligible for refund.
• Each user account is entitled to one refund. Subsequent subscriptions by the same user or payment method are not eligible.

This policy applies equally to all subscription tiers (Pro, Master, and Team).

Refunds will not be issued in the following circumstances:

• The request is made after the 7-day window has elapsed from the purchase date.
• The charge is a recurring renewal (monthly billing cycle beyond the first).
• The user's account has been suspended or terminated for violation of our Terms of Service.
• The user has already received a refund for a previous subscription on the same account.
• Refunds are not based on the success, outcome, or results of connections, partnerships, or opportunities made through SeekFluks.
• Use of paid features or access to premium functionality does not guarantee results or outcomes.
• We reserve the right to deny refunds in cases of suspected abuse, fraud, or repeated attempts to circumvent this policy.

Cancellation and refund are separate actions:

• Cancellation: You may cancel your subscription at any time through your account's billing portal. Cancellation stops future charges but does not trigger a refund for the current billing period. Your access continues until the end of the paid period.
• Refund: A refund reverses the charge and immediately revokes access to paid features. Refunds are only available within the 7-day window described above.

After the 7-day refund window, your sole remedy is to cancel your subscription to prevent future billing. No partial or prorated refunds will be provided for unused time within a billing cycle.

To request a refund within the eligible period:

1. Send an email to team@seekfluks.com with the subject line "Refund Request".
2. Include your registered email address and date of purchase.
3. Our team will verify your eligibility and process the refund within 5–10 business days.

Refunds are processed back to the original payment method used at checkout. Processing times may vary depending on your bank or card issuer.

We encourage you to contact us directly before filing a chargeback or payment dispute with your bank. Unauthorized chargebacks may result in account suspension and may be contested with supporting transaction documentation.

We are committed to resolving any billing concerns promptly and fairly through our support channel.

This refund policy does not affect any statutory rights you may have under applicable consumer protection laws in your jurisdiction. If local legislation provides for a longer cooling-off period or additional refund rights, those rights shall prevail to the extent they are mandatory and cannot be waived by contract.

For users in the European Economic Area (EEA), you acknowledge that by subscribing to and accessing digital content immediately upon purchase, you may waive your right of withdrawal under the EU Consumer Rights Directive (Directive 2011/83/EU), to the extent permitted by law.

SeekFluks reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy. Material changes will be communicated via email to active subscribers.